Technical Support
Business Division
Student Alert: 356 BCC courses renumbered and/or renamed starting summer 2008. For example, Speech 200 is now Communication Studies 210. If you have taken courses at BCC prior to summer 2008, visit our Common Course Number Advisory website to learn more and view a list of changed courses.
- TECH 170 Problem-Solving Strategies . 5 CR
- Presents a wide variety of strategies to build skill in problem solving. Students practice creative/lateral thinking techniques and communication skills to approach technical and non-technical problems. Prerequisite: Placement by assessment into ENGL& 101 (prev ENGL 101) or ENGL 092 or 093 with a C- or better. Recommended BTS 161.
- TECH 199 Independent Studies in Technology . V1-10 CR
- Covers directed readings, special projects, and independent study by a student. May be repeated for a maximum of 15 credits. Prerequisite: Permission of instructor.
- TECH 215 PC Analysis & Configuration I . 5 CR
- Presents the basics of PC hardware and software installation and configuration. Topics include installation of operating systems and basic troubleshooting techniques, BIOS, IDE, system optimization, motherboards, printers, and CMOS set-up. Students gain hands-on instruction. Course includes about 50% of the competencies required for A+ certification. Prerequisite: Placement by assessment into ENGL& 101 (prev ENGL 101) or ENGL 092 or 093 with a C- or better. Recommended BTS 161 or equivalent course work or experience.
- TECH 217 PC Analysis & Configuration II . 5 CR
- Presents in-depth PC hardware and software installation and configuration. Topics include DOS and Windows configuration, memory management, advanced troubleshooting, communications, introductory network installation and configuration, basic electrical concepts and measurement, IRQs, DMA, and I/O addresses. Includes hands-on instruction. Course includes about 50% of the competencies required for A+ certification. Prerequisite: TECH 215 at BCC with a C- or better, or entry code.
- TECH 223 Using & Supporting Linux . 5 CR
- Hands-on training covers the fundamentals of Vendor Independent Linux operating systems. Students install, configure, use and administer Linux. Includes competencies required for Linux+ certification. Prerequisite: CS 210 or PROG 113 or PROG 120 or TECH 217 or WEBMM 211 with a C- or better, or entry code.
- TECH 289 Portfolio Evaluation of Work Experience . 4 CR
- Students work independently to prepare portfolio materials demonstrating their problem solving skills and experience. Must have at least six months of full-time job experience in a position closely related to the anticipated IT degree and must be on track to graduate within two academic quarters. Course is graded credit/no credit. Prerequisite: Permission of instructor.
- TECH 293 Technical Support Internship I . 4 CR
- First in a two-quarter technical support internship on campus. Students provide technical assistance to BCC faculty and staff via phone and on-site visits. For IT degree students only. Provides non-paying, credit-earning, on-the-job experience. Course is graded credit/no credit. Prerequisite: Entry code.
- TECH 294 Technical Support Internship II . 4 CR
- Continues TECH 293, for additional non-paying credit-earning, on-the-job experience in technical support. For TECH degree students only. Prerequisite: TECH 293 at BCC; and an entry code.
- TECH 295/296/297 Special Topics in Technology . V1-10 CR
- Allows specialized or in-depth study of a subject related to computing technologies and/or technical support practices. Topics are announced in the quarterly schedule. May be repeated for a maximum of 15 credits of different topics. Prerequisite: Permission of instructor.
- TECH 299 Independent Studies in Technology . V1-5 CR
- Covers directed readings, special projects, and independent study by a student. May be repeated for a maximum of 15 credits. Prerequisite: Permission of instructor.